Terms and Conditions
These Terms and Conditions ("Terms") apply to your use of the website KiwiCardLounge.com (the "Website"), operated by Kiwi Card Lounge ("Kiwi Card Lounge", "we", "us" or "our").
By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Website.
1. Nature of the service
Kiwi Card Lounge is a free‑play social gaming platform. We provide virtual card games and themed slot‑style entertainment for recreational purposes only.
- All gameplay uses virtual credits that have no real‑world monetary value.
- We do not offer real‑money gambling, betting or wagering.
- You cannot win or withdraw real money, cash prizes or anything of monetary value.
- Any achievements, levels, badges or leaderboard positions are virtual only and non‑transferable.
2. Eligibility
- You must be at least 18 years old to use the Website.
- By using the Website, you confirm that you are 18 or older and that you have the legal capacity to enter into these Terms in your jurisdiction.
We may suspend or close accounts where we have reasonable grounds to believe that a user does not meet these requirements.
3. Accounts
3.1 Registration
To access certain features (such as leaderboards or social functions), you may need to create an account. You agree to:
- provide accurate and up‑to‑date information;
- keep your login details confidential;
- update your information when it changes.
3.2 Responsibility for your account
- You are responsible for all activity that occurs under your account.
- You must notify us promptly if you suspect any unauthorised use of your account.
We may suspend or terminate accounts that we reasonably believe are compromised, inactive for a long period, or used in breach of these Terms.
4. Virtual credits and items
The Website may use virtual credits, tokens or similar in‑game items ("Virtual Credits").
- Virtual Credits are for entertainment only and have no cash or property value.
- Virtual Credits cannot be redeemed for money, goods or services.
- You do not own Virtual Credits and you cannot sell, trade or transfer them.
We may adjust, limit or reset Virtual Credits or in‑game items (for example, to correct errors or address misuse), provided this is consistent with the free‑play nature of the Website.
5. Responsible use
Although Kiwi Card Lounge does not offer real‑money gambling, we encourage you to use the Website in a responsible and balanced way. You agree to:
- use the Website only for personal, non‑commercial entertainment;
- take regular breaks and avoid excessive play;
- seek support if you feel your gaming behaviour is becoming problematic.
6. Prohibited conduct
You must not:
- use the Website in any unlawful way or for any unlawful purpose;
- harass, threaten or abuse other users;
- use cheats, bots, scripts, exploits or other methods to gain an unfair advantage;
- introduce malware, viruses or harmful code;
- attempt to access the Website or other accounts without authorisation;
- copy, modify, reverse engineer or distribute any part of the Website, except as permitted by law;
- use the Website to promote other products or services without our written permission.
We may investigate and take appropriate action (including suspending or closing accounts) if we reasonably believe that you have engaged in prohibited conduct.
7. Intellectual property
The Website and its content (including games, graphics, logos, text, design and software) are protected by intellectual property laws and are owned by or licensed to Kiwi Card Lounge.
We grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Website for your own personal, non‑commercial entertainment, subject to these Terms.
You must not:
- use the content for commercial purposes without our permission;
- remove or alter copyright, trademark or other proprietary notices;
- create derivative works from the content, except as allowed by law.
8. Availability and changes
We aim to keep the Website available and enjoyable, but we do not promise that it will always be available or free from errors.
- The Website may be unavailable from time to time, for example due to maintenance or technical issues.
- We may change, suspend or remove features, games or Virtual Credits at any time, provided this remains consistent with the free‑play nature of the service.
9. Disclaimers
The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations of any kind, whether express or implied, about the Website, including that it will be uninterrupted, error‑free or meet your expectations.
Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under applicable law (including under New Zealand consumer law, where applicable).
10. Limitation of liability
To the maximum extent permitted by law, Kiwi Card Lounge and its directors, employees and contractors will not be liable for:
- any indirect, incidental, special or consequential loss or damage;
- any loss of data, enjoyment, opportunity or reputation;
- any loss or damage arising from your use of or inability to use the Website, including errors, downtime, or unauthorised access to your account.
Where our liability cannot be excluded but can be limited, our total liability arising out of or in connection with the Website will be limited to the amount (if any) you have paid to access premium elements of the Website in the 3 months before the event giving rise to the claim.
11. Indemnity
To the extent permitted by law, you agree to indemnify Kiwi Card Lounge against any claims, losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of:
- your breach of these Terms;
- your misuse of the Website;
- your violation of any law or rights of a third party.
12. Privacy
Our Privacy Policy explains how we collect, use and protect your personal information. By using the Website, you agree to the Privacy Policy as part of these Terms.
13. Termination
We may suspend or terminate your access to the Website at any time if we reasonably believe that:
- you have breached these Terms;
- you have engaged in fraud, abuse or harmful behaviour;
- your use of the Website may harm other users or the integrity of the service.
You may stop using the Website at any time and may request account closure where applicable. After termination, you may lose access to Virtual Credits, in‑game items and other data, and you will not be entitled to compensation.
14. Changes to these Terms
We may update these Terms from time to time, for example if we change the Website or legal requirements change. We will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.
Your continued use of the Website after changes take effect means that you accept the updated Terms. If you do not agree, you must stop using the Website.
15. Governing law and jurisdiction
These Terms and your use of the Website are governed by the laws of New Zealand. You and Kiwi Card Lounge agree to submit to the non‑exclusive jurisdiction of the New Zealand courts in relation to any dispute arising out of or in connection with the Website or these Terms.
16. General
- Entire agreement: These Terms, together with the Privacy Policy, form the entire agreement between you and us regarding the Website.
- Severability: If any part of these Terms is found to be invalid or unenforceable, the rest will remain in full force and effect.
- No waiver: If we do not enforce a right under these Terms, this does not mean we have waived it.
- Assignment: You may not transfer your rights or obligations under these Terms without our consent. We may transfer our rights and obligations in connection with a merger, acquisition or similar event.
17. Contact us
If you have any questions about these Terms, please contact:
Kiwi Card Lounge
55 Victoria Street, Auckland 1010, New Zealand
Email: [email protected]